Terms & Conditions
Last Updated: December 10, 2025
Welcome to Influential Digital. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.
1. Definitions
"Company," "we," "us," or "our" refers to Influential Digital. "Client," "you," or "your" refers to the individual or entity using our services. "Services" refers to all digital marketing, web development, automation, and consulting services we provide.
2. Services
Influential Digital provides:
- AI-powered voice and lead generation systems
- Practice management software and automation
- Website development and deployment
- Digital marketing and content creation
- Technology consulting and implementation
Specific services and deliverables are outlined in individual service agreements or statements of work.
3. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
4. Service Agreements
Specific terms for services will be outlined in separate service agreements. In case of conflict between these Terms and a service agreement, the service agreement will prevail.
5. Payment Terms
- Payment terms are specified in individual service agreements
- All fees are exclusive of applicable taxes unless stated otherwise
- Late payments may incur additional fees
- We reserve the right to suspend services for non-payment
6. Intellectual Property
Our Property: All content on our Sites, including text, graphics, logos, and software, is our property or our licensors' property and is protected by copyright and other intellectual property laws.
Client Property: You retain ownership of any content, data, or materials you provide to us. You grant us a license to use such materials solely to provide services to you.
Work Product: Unless otherwise agreed in writing, ownership of deliverables transfers to you upon full payment, subject to any third-party licenses.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our relationship. This obligation survives termination of our services.
8. Warranties and Disclaimers
We warrant that our services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
We do not guarantee specific results, rankings, traffic, or revenue from our services. Success depends on many factors, including your business, market conditions, and implementation of our recommendations.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific services giving rise to the claim.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
11. Termination
Either party may terminate services as specified in the service agreement. Upon termination:
- You remain responsible for payment of fees for services rendered
- We will provide you with completed deliverables
- Confidentiality obligations continue
- Licenses granted to us for your content terminate
12. Third-Party Services
Our services may integrate with or rely on third-party platforms (e.g., GoHighLevel, Twilio, Firebase). We are not responsible for the availability, functionality, or policies of third-party services.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify clients of material changes. Continued use of our services after changes constitutes acceptance of the modified Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Queensland, Australia. Any disputes shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration or court proceedings in Queensland, Australia
15. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, or internet service failures.
16. Data Protection and GDPR
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR for EU clients. We implement appropriate technical and organizational measures to protect data.
17. Use of AI and Automation
Our services may include AI-powered features and automation. While we strive for accuracy, AI systems may occasionally produce unexpected results. You are responsible for reviewing and approving AI-generated content before use.
18. Service Level and Uptime
We make commercially reasonable efforts to maintain service availability. However, we do not guarantee uninterrupted service and are not liable for downtime beyond our control.
19. Acceptable Use
You agree not to:
- Use our services for illegal purposes
- Attempt to gain unauthorized access to our systems
- Interfere with other users' access to services
- Distribute spam or malicious content
- Violate any applicable laws or regulations
20. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
21. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Influential Digital regarding our services.
22. Contact Information
For questions about these Terms, please contact us:
- Email: mail@influential.digital
- Address: Queensland, Australia